Fleet Safety-Implementing Safety Technologies: Lessons Learned

Implementing Safety Technologies: Lessons Learned - #1

Video Transcription

Video Summary

Mikayla Baldwin, the fleet manager for CoolSys Commercial and Industrial Solutions, describes their project to install dash cams in 2,400 vehicles nationwide. They used forward-facing and in-cab cameras, adjusting for union contract restrictions. She emphasizes the importance of a change management strategy and involving field teams early to ensure understanding and acceptance of the technology. They experienced challenges due to cultural divides, particularly with a location worried about data privacy, requiring tailored messaging to demonstrate the benefits and ease concerns. Involving field champions effectively reinforced the project’s advantages among team members.

Keywords

dash cams

change management

data privacy

fleet management

field champions