AFLA Conference Archives-WIFM - Leading Change with Emotional Intelligence

Video Transcription

Video Summary

Lisa Panarello, a keynote speaker, highlights the significant impact of 2020, marked by numerous global challenges, and emphasizes the importance of emotional intelligence (EI) for navigating these changes. She defines EI as the ability to recognize and manage one's emotions while understanding others' emotions and relationship dynamics. She stresses that while IQ is essential, emotional intelligence is crucial for handling challenges, as it is a flexible skill set that can be developed to reduce stress, enhance health, and improve relationships. Lisa introduces three EI improvement techniques: reflection, choosing dialogue over debate, and smiling. Reflection involves analyzing one's emotions to understand triggers and reactions, fostering self-awareness and self-regulation. Choosing dialogue over debate encourages understanding others' perspectives and using genuine curiosity in conversations. Lastly, smiling is shown to have a positive impact on mood and communication. Panelists, including Jen Pearson, Catherine Antonelli, and John Stanley, share personal insights into how they manage challenges, particularly during COVID-19, by setting routines, strengthening relationships, and focusing on personal development, integrating EI practices into their daily lives.

Asset Subtitle

Panel: Kathryn Antonelli, Lisa Panarello, Jen Pearson and Jon Stanley
Moderator: Angela Gregorowicz

Meta Tag

Location Virtual

Year 2020

Keywords

emotional intelligence

keynote speaker

global challenges

self-awareness

relationship dynamics

personal development

COVID-19

communication

Virtual

2020