AFLA Conference Archives-Learning a Common Language of Procurement

Video Transcription

Video Summary

In this conference session, Jim Barnes, Managing Director at the Institute for Supply Management, discusses the vital relationship dynamics between procurement and fleet management. With over 30 years in supply chain procurement, Barnes presents strategies emphasizing the need for strong supplier-customer relationships amid evolving industry practices. Participants engage in exercises to identify whether their roles are strategic, tactical, or confronting challenging personalities in the procurement process. The discussion delves into understanding relationships using a supplier-customer matrix, focusing on the spend value and relationship complexity. Key insights include recognizing the importance of transparency, exploring cost avoidance, efficiency, and strategic partnerships rather than just price reductions. Barnes emphasizes the importance of communication and understanding customer needs, aided by data and technological efficiencies, to enhance service delivery and maintain long-term partnerships. The session reiterates the crucial role of educating procurement professionals, particularly those new to managing complex areas like fleet, in fostering a collaborative, informed working relationship. The conference concludes with a call for ongoing engagement and open dialogue between suppliers and customers to navigate evolving challenges successfully.

Asset Subtitle

Jim Barnes

Meta Tag

Location Orlando, FL

Year 2018

Keywords

procurement

fleet management

supplier-customer relationships

strategic partnerships

supply chain

relationship dynamics

communication

data efficiency

professional education

Orlando, FL

2018