AFLA Conference Archives-Keynote: David Horsager

Keynote: David Horsager - Conference Follow-Up Message

Video Transcription

Video Summary

David Horsager, CEO of TrustEdge Leadership Institute, highlights the importance of trust, considering it a crucial building block for value and identifying its absence as a significant expense. He emphasizes the "eight pillar framework" comprising clarity, compassion, competency, commitment, character, contribution, results, and connection, stressing consistency builds trust. Horsager introduces concepts from his book, "Trust Matters More Than Ever," urging leaders to ensure messages are Memorable, Repeatable, and Actionable (MRA). Finally, he advises that communicating changes should answer employees' concerns by explaining, "What this means to us is," for relevance and clarity.

Asset Subtitle

Links to David Horsager's books are below.
Trust Edge
Trusted Leader
Trust Matters

Asset Caption

The original recording for this session is not available due to restrictions from the speaker.

Meta Tag

Location San Antonio, TX

Year 2024

Keywords

trust

leadership

eight pillar framework

Trust Matters More Than Ever

communication

San Antonio, TX

2024