AFLA Conference Archives-Changing Driver Behavior

Video Transcription

Video Summary

At a conference focused on driver behavior, Dr. Allison Betts presents on changing employee actions through leadership and coaching. She highlights a three-step process: understanding behavior principles, using this knowledge to optimize employee performance, and enhancing supervisory effectiveness. Dr. Betts draws on her experience working with a learning solutions company and emphasizes the broader application of behavior change beyond just driving, applicable to general employee behavior.<br /><br />Initially, she explores why individuals engage in actions they know they shouldn't, such as unhealthy eating or texting while driving, and why essential behaviors like routine tasks aren't followed. She suggests that recognizing and understanding these motivators can lead to effective behavior change. Focusing on the ABCs of behavior—antecedents (triggers), behavior (responses), and consequences—Dr. Betts explains how these elements influence actions. The process involves identifying and measuring specific behaviors, observing and analyzing problems, and then assessing to uncover ‘why’ a behavior occurs.<br /><br />Dr. Betts proposes interventions like SMART goals, checklists, and regular feedback to effectively modify behavior. These methods emphasize specificity, observation, and measurable outcomes. Positive, immediate, and certain consequences are more effective than negative or delayed ones. She stresses the importance of creating a feedback culture that emphasizes positive reinforcement over punishment, thereby enhancing engagement and loyalty among employees. The session ends on a note encouraging participants to influence behavior by changing the environmental context.

Asset Subtitle

Dr. Alison Betz

Meta Tag

Location Tucson, AZ

Year 2022

Keywords

driver behavior

employee actions

leadership

coaching

behavior change

ABCs of behavior

SMART goals

feedback culture

positive reinforcement

environmental context

Tucson, AZ

2022